Soap Box

I think there is a gap in between those who know what the Internet is, know what it is good for, and know what it is not good for. This gap is not generational, its not social, its not economic, its just a gap. This gap is far wider than I think anyone knows or reports on. Case in point, I was looking for some information about some local programs in my community. I knew what I was looking for specifically and traced it down to a couple of agencies. I called their numbers but got the switch board and since I didn't really know who I need to talk to I just exited as politely as possible and sent emails.

One of them was to the director (top of the food chain) in this organization.

After a week of not getting a response I sent another email asking "is this email going to a person or is it just a dead end box"

After another week I still did not get an answer so I assumed that the non-answer was the answer and the later was correct.

Today I got a response (27 days later), and not to the original request, but to the question about where these emails go, and the response was, these emails go to the person that assigned to the subject of the email. that was it. Really? So I fired off another email (removing all of the satire I wanted to inject) asking my original question again..... and I wait.